Shipping & Returns


How long will my order take?

Most of the jewellery I make is made to order, for some items this can take up to 4-6 weeks, bespoke pieces can take up to 8-10 weeks, though often sooner. At checkout you have an option between Royal Mail tracked and signed for service (insured up to £50) or special delivery (insured up to £500). Once your order is complete you'll receive an email plus tracking number and your item should arrive within 1-3 working days (UK only), if special delivery has been selected this will be next working day delivery. If your parcel has been delayed please get in touch.

If you live locally I do offer collection from my studio in Brighton, there is an option for this at checkout.

Express shipping

If you need your jewellery to be made urgently please don't hesitate to email me info@halinamutinta.com and I will do my best to accommodate. 

Do you ship worldwide?

Yes, I do! I ship via Royal Mail using an international tracked and signed service. However, this service only insures jewellery up to £50, if you would like your item to be shipped via a courier please note there will be a fee that varies according to the price of your purchase. Upon placing your order, please contact me to request your item to be shipped via courier/insured.

Returns

I ask that you thoroughly read the item description as all items are final sale. If you have any specific questions regarding any item before you purchase, please contact me and I'll do my best to provide you with information.